Meet the Team
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Administration
For assistance, contact the Visit Jacksonville Administrative team individually or via e-mail at admin@visitjacksonville.com.
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Paul Astleford
President & CEO
Paul comes to Jacksonville with more than 42-years of hospitality industry experience, including destination-marketing experience as president and CEO for the Greater Columbus Convention and Visitors Bureau and the Chicago Convention & Tourism Bureau, he also worked as Vice President of Sales and Marketing for Disney Resorts and Hyatt Hotels Corporation
Phone: 904-421-9150
Email: pastleford@visitjacksonville.com -
Pam Clark
Executive Administrative Services Manager
Pam is the assistant to the President & CEO. She provides administrative support, office administration support and serves as a liaison to the Visit Jacksonville Board of Directors.
Phone: (904) 421-9157
Email: pclark@visitjacksonville.com -
Polly Govreau
Accounting Manager
Polly is responsible for the Visit Jacksonville budget, accounts payable and receivables.
Phone: (904) 421-9155
Email: pgovreau@visitjacksonville.com
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Marketing
For assistance, contact the Visit Jacksonville Marketing team individually or via e-mail at marketing@visitjacksonville.com.
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Katie Kurycki
Director of Marketing & Product Development
Katie manages the marketing and communications efforts for Visit Jacksonville. She also works closely with the local attractions and activities to develop and promote their products. She manages the relationships with agency partners.
Phone: (904) 421-9160
Email: kkurycki@visitjacksonville.com -
Patty Jimenez
Communications Manager
Patty manages the destination’s public relations and social media efforts. She’s the go-to person for interviews and media requests for local media, Visit Jacksonville initiatives and tourism research information.
Phone: 904-421-9169
Email: pjimenez@visitjacksonville.com -
Sarah Gibson
Product Development & Marketing Manager
Sarah directs the marketing department’s efforts to develop key products including a variety of targeted packages and tourism products. She works with the partners one on one to pull the products and packages together and be the expert with respect to competitors’ products. Sarah also manages website updates for visitjacksonville.com.
Phone: (904) 421-9166
Email: sgibson@visitjacksonville.com -
Nancy Torres
Visitor Center Senior Manager
Nancy supplies visitors with information at our area visitor centers located at the Jacksonville International Airport, The Jacksonville Landing and the Beaches Historical Museum.
Phone: (904) 798-9130
Email: ntorres@visitjacksonville.com -
Vicky Koele-Bryan
Visitor Center Specialist
Vicky responds to visitor inquiries in person and via phone, US mail, e-mail, and fax at our Downtown Visitor Center location on N. Laura Street.
Phone: (904) 798-9111
Email: visitorinfo@visitjacksonville.com -
Monica Pope
Visitor Center Specialist
Monica responds to visitor inquiries in person and via phone, US mail, e-mail, and fax at our Downtown Visitor Center location on N. Laura Street.
Phone: (904) 798-9111
Email: mpope@visitjacksonville.com
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Partner Development
For assistance, contact the Visit Jacksonville Partner Development team individually or via partners@visitjacksonville.com
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Kimberly Morgan
Director of Partner Development
Contact Kimberly to assist you with maximizing your Visit Jacksonville partnership. She is eager to work with you If you need assistance with the For Partners Only section of the web site, want to learn more about any Visit Jacksonville programs or opportunities or brainstorm new ideas for growing your business.
Phone: (904) 421-9154
Email: kmorgan@visitjacksonville.com
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Sales & Services
For assistance, contact the Visit Jacksonville Sales and Services team individually or via e-mail at convsales@visitjacksonville.com
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Kim Ritten
Senior Director of Sales
Kim handles high profile citywide Sports events. She also oversees the daily operation of the Sales Department and Key Initiatives for Visit Jacksonville.
Phone: (904) 421-9163
Email: kritten@visitjacksonville.com -
Karen Townsend
Associate Director of Sales
Karen focuses on working with State and National Associations as well as Midwest Corporate markets. Her primary focus is Southeast, Florida and Chicago. Karen also spearheads Buyer Education Trips (BET's), Client Events and Sales Missions
Phone: (904) 421-9172
Email: ktownsend@visitjacksonville.com -
Marcia Kruidbos Noon
Associate Director of Sales
Marcia handles Corporate and Medical markets. Primary focus is Southeast, Florida, Atlanta, Texas and Northeast. Marcia also assists in the sales initiatives and promotions.
Phone: (904) 421-9168
Email: mnoon@visitjacksonville.com -
Alex Michaels
Director of National Accounts
Alex handles the SMERF (Social, Military, Education, Religious and Fraternal) and Government markets. His primary focus is Southeast, Florida and DC.
Phone: (904) 798-9123
Email: amichaels@visitjacksonville.com -
Glenda Washington
Director of National Accounts
Glenda handles the multicultural, hobby and National Association markets in the Mid-Atlantic. Her primary focus is in Southeast, Florida, Mid-Atlantic and Atlanta regions.
Phone: (904) 421-9164
Email: gwashington@visitjacksonville.com -
Bob Meyer
Director of Leisure Sales
Bob handles the leisure travel market working with tour operators, travel agents, military reunions, family reunions and groups travel planners. He works to build the awareness and product offerings for Jacksonville.
Phone: 904-421-9183
Email: bmeyer@visitjacksonville.com -
Nathan Gaw
New Business Development Manger
Nathan will research and qualify new group business leads for all markets. He will also continue to handle existing local sports organizations and events.
Phone: (904) 421-9174
Email: ngaw@visitjacksonville.com -
Robin Wright
National Sports Account Executive
Robin handles the youth, collegiate and amateur sports market in all regions.
Phone: (904) 421-9165
Email: rwright@visitjacksonville.com -
Laurie Kopstad
Director of Housing and Reservation Sales
Laurie oversees the MeetingMax booking engine and all group research and reports.
Phone: (904) 421-9178
Email: lkopstad@visitjacksonville.com -
Nicole Chapman
Event Manager
Nicole plans all the events related to Visit Jacksonville including but not limited to: Open House, Destination Outlook, National Tourism Week. She also coordinates Sales Buyer's Education Trips (BET) and many other Visit Jacksonville sales and marketing related events.
Phone: (904) 421-9182
Email: nchapman@visitjacksonville.com -
Nicole Crawford
Sales and Services Administrative Manager
Provides administrative and servicing support for Bob, Glenda and Alex.
Phone: (904) 421-9159
Email: ncrawford@visitjacksonville.com -
Ann McAuliffe
Lead Manager
Provides administrative and servicing support to Kim and Nate.
Phone: (904) 421-9162
Email: amcauliffe@visitjacksonville.com -
Taylor Terry
Sales and Services Manager
Taylor provides administrative and servicing support to Robin, Marcia and Karen.
Phone: (904) 421-9158
Email: tterry@visitjacksonville.com