Safe and Healthy Business Travel

Your safety while visiting Jacksonville is our top priority. Visit Jacksonville continues to work closely with local health officials to provide the latest updates.

Jacksonville business meeting with masks

We encourage everyone to continue to refer to the Florida Department of Health and the U.S. Centers for Disease Control and Prevention (CDC) for up-to-date information and guidance on COVID-19. Remember to wash your hands often, maintain physical distance, wear a mask when possible and avoid close contact with people who are sick.


Currently the CDC recommends visitors and residents wear facial masks when in an indoor public setting.

While the City of Jacksonville does not have a mask mandate in place, be sure to have a mask with you as you travel throughout the city to be prepared for instances when masks may be required by businesses. Federal regulations require masks on public transportation and while at transportation hubs, including Jacksonville International Airport and bus terminals.

Physical Distancing

Individual properties and businesses may continue to require physical distancing at their discretion.


There are currently no government-mandated restrictions on capacity. Each individual property and business is handling as they deem safe.

Testing & Vaccinations

City of Jacksonville leadership stresses that the safest way to travel is to be vaccinated prior to traveling. If needed, COVID testing sites are available throughout Jacksonville.

Proof of Vaccination

Per State of Florida Statute 381.00316:

“A business entity, as defined in s. 768.38 to include any business operating in this state, may not require patrons or customers to provide any documentation certifying COVID-19 vaccination or post infection recovery to gain access to, entry upon, or service from the business operations in this state. This subsection does not otherwise restrict businesses from instituting screening protocols consistent with authoritative or controlling government-issued guidance to protect public health.

The department may impose a fine not to exceed $5,000 per violation.”

FRLA Seal of Commitment

In early July 2020, the Florida Restaurant & Lodging Association’s (FRLA) launched a new standard for hospitality safety and sanitation practices for our area, the FRLA Seal of Commitment.

The commitment builds upon the strict sanitation, food safety and training guidelines established by the association before the COVID-19 pandemic, ensuring even more cleanliness and safety to help build consumer confidence.

Establishments can display their awarded Seal as a promise to guests of their strict adherence to these rigorous standards.

To qualify for the Seal, businesses must ensure that:

  • All managers have a current food manager certification
  • All employees have a current Florida food handler certificate
  • All employees have a current Florida food handler certificate
  • All employees have completed the FRLA COVID-19 Sanitation & Safety Course
  • Their establishments have met specific sanitation standards outlined in the FRLA Seal of Commitment Guidelines

More info:

COVID-19 Resources




Resources Available to You

Visit Jacksonville can assist you with planning your event or meeting. And the best part? Our help is free!

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