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Get to know the friendly and helpful team at visit Jacksonville. Click through for contact information for every member of our team including sales, convention services marketing, media, and more.
Responsible for overseeing the daily operations and staff of Visit Jacksonville in an effort to support the vision and mission of the CEO/President.
Provides support to Executive & Marketing Team for Visit Jacksonville. Assists in tracking and managing Visit Jacksonville contractual goals.
Manages and leads the marketing, communications, research and visitor services departments. Responsible for identifying market opportunities and short and long-term marketing strategies with the objective of creating and maximizing exposure for the region as a destination for visitors. Manages contract and services of advertising agency. Handles all advertising requests and pitches, collateral pieces, visitor magazine and special event assistance.
Manages the Communications and Media Relations efforts at Visit Jacksonville, including the planning and execution of public relations campaigns. Patty is responsible for internal communications, generating content for Visit Jacksonville, and writing press releases, responding to local and national media inquiries.
Lauren is responsible for managing Visit Jacksonville’s websites, social media accounts, promotions and other major marketing initiatives alongside the Vice President of Marketing and Communications.
Manages daily operations of three visitor centers including the center located at Jacksonville International Airport. Leads, recruits, trains, schedules and supervises 12 visitor center staff. Tracks referrals to tourism related business. Creates exposure opportunities for Jacksonville tourism related businesses at centers, trade shows and events. Increase presence at Visit Florida Welcome Center I-95.
Greets and assists walk-in visitors and callers. Processes visitor requests for maps, attraction information and brochures, as well as, non-booked group requests. Responds to written requests for destination information. Refers visitors to Jacksonville tourism related businesses on a daily basis. Manages all incoming and outgoing mail deliveries. Enters all tourism related business referrals into IDSS and brochure distribution. Manages the set-up and exhibits Jacksonville's visitors information at Visit Florida Welcome Center I-95 and events.
Responsible for all financial aspects of business. Responsible for payroll and benefits administration.
Laurie oversees the marketing department’s efforts to develop market place analysis of trends of both in tourism and convention marketing. Prepares and develop statistical reports, analysis, and content to assist Visit Jacksonville and the local tourism industry's goals.
Provides convention services to convention, sports and meeting groups. Oversees amenities and services budget. Serves as a resource to meeting planners on how to make their meeting/event a success in Jacksonville. Issue leads and referrals to tourism industry businesses to secure goods and services for meeting planners, and collect paperwork to submit to TDC for grant reimbursements. Manages and plans FAM and client events.
Provides convention services to convention, sports, and meeting groups. Serves as a resource to meeting planners on how to make their meeting and event successful in Jacksonville. Issues leads and referrals to tourism-related businesses to secure goods and services to meeting planners.
Assists the Convention Services team to prepare for groups holding events in our City.
Manages the Convention Sales team and implements CEO goals for Visit Jacksonville related to Convention Sales.
Promotes Jacksonville to the Midwest, International, Religious and Fraternal markets.
Promotes Jacksonville to the South, Finance & Insurance and Education markets.
Promotes Jacksonville to the Northeast regions as well as Medical and Pharma markets.
Promotes Jacksonville to the West Coast and Southwest regions as well as the Group Tour, Hobby and Sports markets.
Promotes Jacksonville to the small meetings markets.
Responsible for coordination of all travel for Visit Jacksonville employees. Administrative support for all Visit Jacksonville staff. Visit Jacksonville team IT representative and coordinator.
Provides administrative support for Bob Doering, Karen Townsend, Lorrie Allen, Veronica Gruber and Ashleigh Hirsch.