Jacksonville Transportation Authority (JTA)

JTA's standard of service for our customers with disabilities, we have ensured:
Drivers will provide assistance when boarding
Buses are equipped to announce and display the next stop
Buses and shuttles are equipped with ramps or lifts, dedicated mobility device space, and have tie-downs
Low-floor buses have ramps for direct wheelchair boarding
Skyway trains are level with the platform for easy boarding
Service animals are always allowed on JTA vehicles (please see JTA's Service Rules and Policies)
Accessibility equipment is routinely maintained and repaired (when needed)


For further needs or questions, please contact JTA's ADA Coordinator at (904) 630-3181 or ADASupport@jtafla.com.