Tourism Ambassador Program Survey

Visit Jacksonville is conducting a survey for the Tourism Ambassador Program and sincerely values your feedback. As we move forward with a comprehensive revamp of the program for 2026, your insights will play an essential role in shaping meaningful enhancements and strengthening its overall impact.

1. Overall Training Experience 

The training program prepared me well to represent Jacksonville.
The information presented was clear and easy to understand.
The training materials were engaging.
The pace of the training was appropriate.
I would recommend this training to future ambassadors.

2. Knowledge & Content Effectiveness 

I feel confident answering visitors' questions about local attractions.
I understand Jacksonville’s key visitor markets.
I feel knowledgeable about major events and seasonal offerings.
The training gave me a strong understanding of the brand and messaging.
I know where to find updated information when I need it.

3. Practical Application 

The training included enough real-world examples or scenarios.
Role-playing or interactive activities would improve the program.

4. Format & Delivery 

The length of the training was:

5. Confidence & Representation 

6. Ongoing Support & Resources 

What tools or resources would help you most? [select all that apply]

7. Future Improvements 

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