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Meet the Destination Experience Team

Get to know the friendly and helpful Destination Experience team at Visit Jacksonville.

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Becky Smith

Director of Destination Experience

904-421-9151

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Oversees the Destination Experience team to provide exceptional customer service, referrals and amenities to both individual visitors as well as group or meeting attendees coming to Jacksonville.

Vicky koele-bryan

Vicky Koele-Bryan

Senior Destination Experience Manager

904-798-9130

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Manages daily operations, training and staffing of Visitor Centers and conference attendee welcome tables.

Janice Jenkins

Destination Experience Manager

904-421-9176

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Provides exceptional customer service, referrals and amenities to individuals, groups and planners coming to Jacksonville and acts as liaison with local hoteliers and businesses.

Rachel Hill

Assistant Destination Experience Manager

904-421-9158

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Provides exceptional customer service, referrals and amenities to individuals, groups and planners coming to Jacksonville and acts as liaison with local hoteliers and businesses.

Bob Muller

Destination Experience Coordinator

904-798-9111

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Assists visitors contacting or entering centers or as a part of a conference or group with requests for information, maps and brochures, referrals and trip planning services.

Monica pope2

Monica Pope

Destination Experience Coordinator

904-798-9111

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Assists visitors contacting or entering centers or as a part of a conference or group with requests for information, maps and brochures, referrals and trip planning services.

Kerry Weatherhead

Destination Experience Coordinator

904-798-9111

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Assists visitors contacting or entering centers or as a part of a conference or group with requests for information, maps and brochures, referrals and trip planning services.