Destination Experience Hub

We look forward to welcoming you to Jacksonville.

The visitor experience is number one to our friendly and knowledgeable Destination Experience Team! Whether you are visiting as an individual, with a family or as a part of a conference or group meeting, our team Destination Experience staff are ready to assist with recommendations to make your visit the best!

Destination Experience Team

Stop in one of our two Visitor Centers and our Destination Experience experts will answer any questions you may have about the Jacksonville area. Visitor Centers are stocked with maps and information about cool activities, itineraries, and ideas for your stay in Jacksonville.

If you are thinking of having your next meeting in Jacksonville, connect with one of our Destination Experience team members to help you determine what complimentary services are at your disposal before and throughout your event. We’re happy to assist you in any way we can to ensure your group has an unforgettable experience in our city.

Meet the Destination Experience Team

Get to know the friendly and helpful Destination Experience team at Visit Jacksonville.

Courtney Gumbinger

Director of Outreach & Engagement

Oversees the Outreach & Engagement team to implement the goals of the President and CEO to provide exceptional customer service to visitors.

Office Phone: (904) 421-9151

Send An Email

Paloma Martin

Senior Outreach & Engagement Manager

Responsible for providing exceptional customer service, referrals, trip planning services and amenities in our visitor centers as well as executing Explorers events.

Office Phone: (904) 421-9176

Send An Email

Jorie Allinson

Engagement Manager

Responsible for providing exceptional customer service, referrals, trip planning services and amenities in our visitor centers.

Office Phone: (904) 421-9154

Send An Email

Kerry Weatherhead

Destination Experience Coordinator

Responsible for assisting visitors contacting or entering centers or as a part of a conference or group with requests for information, maps and brochures, referrals and trip planning services.

Office Phone: (904) 798-9111

Send An Email