Outreach & Engagement Hub

We look forward to welcoming you to Jacksonville.

The visitor experience is number one to our friendly and knowledgeable Outreach & Engagement Team! Whether you are visiting as an individual, with a family or as a part of a conference or group meeting, our Outreach & Engagement staff are ready to assist with recommendations to make your visit the best!

Destination Experience Team

Stop in one of our two Visitor Centers and our experts will answer any questions you may have about the Jacksonville area. Visitor Centers are stocked with maps and information about cool activities, itineraries, and ideas for your stay in Jacksonville.

If you are thinking of having your next meeting in Jacksonville, connect with one of our team members to help you determine what complimentary services are at your disposal before and throughout your event. We’re happy to assist you in any way we can to ensure your group has an unforgettable experience in our city.

Meet the Outreach & Engagement Team

Get to know the friendly and helpful Outreach & Engagement team at Visit Jacksonville.

Courtney Gumbinger

Director of Outreach & Engagement

Oversees the Outreach & Engagement team to implement the goals of the President and CEO to provide exceptional customer service to visitors, locals and the tourism community.

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Paloma Martin

Senior Engagement Manager

Responsible for Visit Jacksonville’s Explorers Program, volunteer efforts and providing exceptional customer service to visitors and the local community.

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Hana Ferguson

Senior Outreach Manager

Responsible for Visit Jacksonville’s outreach efforts to the local community and connecting tourism businesses to the resources provided by Visit Jacksonville.

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Jorie Allinson

Engagement Manager

Responsible for overseeing the daily operations at each of our Visitor Centers as well as the logistics and scheduling of all outreach events for our Mobile Visitor Centers.

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Paige Shrewsbury

Engagement Assistant Manager

Responsible for providing exceptional customer service to all visitors to Jacksonville while spearheading our efforts at Artwalk and engaging trail partners in outreach events.

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Kerry Weatherhead

Engagement Coordinator

Responsible for assisting visitors contacting or entering centers or as a part of a conference or group with requests for information, maps and brochures, referrals and trip planning services.